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June 2018

SBCC CSI: Best Practices In Customer Service

June 19, 2018 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
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Free

Join me for Santa Barbara City College Career Skills Institute's class on Best Practices in Customer Service (PRO NC050). Apply strategies that retain your valuable customer base and earn repeat business.  Topics include resolving complaints, managing verbal and nonverbal communication and steps for defusing angry customers. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business.…

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July 2018

SBCC CSI: Personality Styles & Difficult Relationships

July 12, 2018 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Personality Styles & Difficult Relationships (PRO NC019). Exploration of participants' own behaviors and personality styles, while learning to adapt one's behavior to be effective with other personality styles in a variety of work situations. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business.…

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August 2018

SBCC CSI: Personality Styles & Difficult Relationships

August 28, 2018 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Personality Styles & Difficult Relationships (PRO NC019). Exploration of participants' own behaviors and personality styles, while learning to adapt one's behavior to be effective with other personality styles in a variety of work situations. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business.…

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September 2018

SBCC CSI: Project Management for Non-Project Managers

September 6, 2018 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Project Management for Non-Project Managers (PRO NC010). Project management skills are important for all employees. Create an action plan applying the basic principles of project management to your workplace. Communicate with confidence. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business. These…

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SBCC CSI: Coaching Skills

September 25, 2018 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Coaching Skills (PRO NC021). Apply behavioral change models and coaching techniques to close the gap between actual and desired employee performance and motivation. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business. These career skills courses are packaged to enable you to earn…

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October 2018

EQ Conversation Cafe: Decision Making

October 9, 2018 @ 11:30 am - 1:00 pm
UCSB Kerr Hall 2166A, Kerr Hall
Isla Vista, CA 93117 United States
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Free

EQ Conversation Café - Decisions FREE Emotional Intelligence Workshop Did you know we make 35,000 decisions each day? We make 226.7 decisions each day just on food alone! Justin Trudeau says, “Openness, respect, integrity - these are principles that need to underpin pretty much every other decision that you make.” How do we insure that our decision-making is emotionally intelligent, ethical and effective?  What other essential ingredients would you add for effective decision making? Join us in this insightful, interactive…

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November 2018

Antioch MBA Workshop: Building Trust & Transparency Into Your Leadership (Free & Open to the Public)

November 2, 2018 @ 5:30 pm - 8:30 pm
Antioch University Santa Barbara, 602 Anacapa Street
Santa Barbara, CA 93101 United States
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Free

The world feels like it is experiencing a crisis in Trust. In fact, per the Edelman research group, we are experiencing a loss of trust globally across the board in business, government, media, and NGOs. Join this workshop to learn how we perceive trust and more intentionally build trust and transparency in our roles as leaders. We'll discuss how intention and communicating intention plays an important role in trust. We'll explore how we can leverage our strengths to build, grow, and repair trust. We'll…

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December 2018

SBCC CSI: Building High-Performance Teams

December 13, 2018 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Building High-Performance Teams (PRO NC015). Apply key team building skills needed in the workplace. Topics include stages of team development, team roles, supportive communication climate, meeting strategies, collaboration and critical problem-solving. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business. These career skills…

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January 2019

SBCC CSI: Project Management for Non-Project Managers

January 31 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Project Management for Non-Project Managers (PRO NC010). Project management skills are important for all employees. Create an action plan applying the basic principles of project management to your workplace. Communicate with confidence. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business. These…

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March 2019

SBCC CSI: Personality Styles & Difficult Relationships

March 6 @ 8:30 am - 4:30 pm
Employee Development Department Offices, 130 E Ortega St.
Santa Barbara, CA 93101
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Free

Join me for Santa Barbara City College Career Skills Institute's class on Personality Styles & Difficult Relationships (PRO NC019). Exploration of participants' own behaviors and personality styles, while learning to adapt one's behavior to be effective with other personality styles in a variety of work situations. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business.…

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April 2019

SBCC CSI: Coaching Skills

April 11 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Coaching Skills (PRO NC021). Apply behavioral change models and coaching techniques to close the gap between actual and desired employee performance and motivation. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business. These career skills courses are packaged to enable you to earn…

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SBCC CSI: The Art of Negotiating and Collaborating

April 25 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on The Art of Negotiating and Collaborating (PRO NC036). Participants learn to enhance collaboration skills by building high-trust relationships to create mutually beneficial outcomes. Use reframing, neutralize language, uncover interests, summarize agreement areas and leverage innovative solutions. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to…

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May 2019

SBCC CSI: Coaching Skills

May 7 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Coaching Skills (PRO NC021). Apply behavioral change models and coaching techniques to close the gap between actual and desired employee performance and motivation. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business. These career skills courses are packaged to enable you to earn…

Find out more »

SBCC CSI: Coaching Skills

May 8 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Coaching Skills (PRO NC021). Apply behavioral change models and coaching techniques to close the gap between actual and desired employee performance and motivation. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business. These career skills courses are packaged to enable you to earn…

Find out more »

SBCC CSI: Coaching Skills

May 21 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Coaching Skills (PRO NC021). Apply behavioral change models and coaching techniques to close the gap between actual and desired employee performance and motivation. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business. These career skills courses are packaged to enable you to earn…

Find out more »

July 2019

SBCC CSI: Project Management for Non-Project Managers

July 31 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Project Management for Non-Project Managers (PRO NC010). Project management skills are important for all employees. Create an action plan applying the basic principles of project management to your workplace. Communicate with confidence. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business. These…

Find out more »

September 2019

SBCC CSI: Project Management for Non-Project Managers

September 5 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Project Management for Non-Project Managers (PRO NC010). Project management skills are important for all employees. Create an action plan applying the basic principles of project management to your workplace. Communicate with confidence. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business. These…

Find out more »

SBCC CSI: Building High-Performance Teams

September 12 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Building High-Performance Teams (PRO NC015). Apply key team building skills needed in the workplace. Topics include stages of team development, team roles, supportive communication climate, meeting strategies, collaboration and critical problem-solving. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business. These career skills…

Find out more »

SBCC CSI: Coaching Skills

September 18 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Coaching Skills (PRO NC021). Apply behavioral change models and coaching techniques to close the gap between actual and desired employee performance and motivation. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business. These career skills courses are packaged to enable you to earn…

Find out more »

October 2019

SBCC CSI: Personality Styles & Difficult Relationships

October 30 @ 8:30 am - 4:30 pm
SBCC – Wake Campus, 300 N. Turnpike Rd.
Santa Barbara, CA 93111
+ Google Map
Free

Join me for Santa Barbara City College Career Skills Institute's class on Personality Styles & Difficult Relationships (PRO NC019). Exploration of participants' own behaviors and personality styles, while learning to adapt one's behavior to be effective with other personality styles in a variety of work situations. Santa Barbara City College offers a FREE noncredit certificate program to provide you the training you need to get a job, advance in your job and/or provide you the skills you need to grow your business.…

Find out more »
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